Gudrun Arnemann
Sales Trainer | Keynote Speaker | Travel Ambassador
More knowledge - more customers - more success:
Your expert cruise consultation makes the difference.
I truly believe: For (almost) every travel wish, there's a ship that fits. To help you develop the expertise you need and make the most of this enormous potential, I created the sales training "Cruising Made to Measure" - tailored specifically for the travel industry.
Be part of the success story:
Strengthen long-term customer loyalty, attract new prospects for your travel agency and boost your cruise sales.
The recipe for success?
√ Advise with enthusiasm.
√ Convince with expertise.
√ Sell with heart.
Gudrun Arnemann
Sales Trainer | Keynote Speaker | Travel Ambassador
More knowledge - more customers - more success:
Your expert cruise consultation makes the difference.
I truly believe: For (almost) every travel wish, there's a ship that fits. To help you develop the expertise you need and make the most of this enormous potential, I created the sales training "Cruising Made to Measure" - tailored specifically for the travel industry.
Be part of the success story:
Strengthen long-term customer loyalty, attract new prospects for your travel agency and boost your cruise sales.
The recipe for success?
√ Advise with enthusiasm.
√ Convince with expertise.
√ Sell with heart.
Gudrun Arnemann
Sales Trainer | Travel Ambassador
Keynote speaker
More knowledge - more customers - more success:
Your perfect cruise advice
makes the difference.
I truly believe: For (almost) every travel wish, there's a ship that fits. To help you develop the expertise you need and make the most of this enormous potential, I created the sales training "Cruising Made to Measure" - tailored specifically for the travel industry.
Be part of the success story:
Strengthen long-term customer loyalty, attract new prospects for your travel agency and boost your cruise sales.
The recipe for success?
√ Advise with enthusiasm.
√ Convince with expertise.
√ Sell with heart.
Experience & Expertise
A dedicated tourism professional and passionate sales expert – with more than 30 years of experience in the travel industry. An enthusiastic cruise specialist with extensive hands-on knowledge. Proven success in working with various cruise lines and real-life experience at sea:
49 cruises • 19 cruise brands • 459 sea days
Lasting impact
Effective methods, emotional depth, and thought-provoking impulses make my trainings and presentations truly unforgettable. Content that sparks "aha" moments, inspires reflection, and stays top of mind in customer conversations leads to stronger sales success.
Engaging • inspiring • lasting
More customers - more sales
More confidence and motivation through playful learning and practical real-world guidance – easy to apply in the positive, fast-paced daily life of a travel agency. The result: happy returning customers and excited first-timers.
More deals • higher staff retention
Experience & Expertise
A full-blooded tourism professional and passionate sales professional – with more than 30 years in the travel industry. A passionate cruise expert with extensive experience: Successful acquisitions with various cruise operators and personal experiences:
49 cruises • 19 cruise brands • 459 sea days
Lasting impact
Effective methods, emotional depth, and thought-provoking impulses make my trainings and presentations truly unforgettable. Content that sparks "aha" moments, inspires reflection, and stays top of mind in customer conversations leads to stronger sales success.
Engaging • inspiring • lasting
More customers - more sales
More confidence and motivation through playful learning and practical real-world guidance – easy to apply in the positive, fast-paced daily life of a travel agency. The result: happy returning customers and excited first-timers.
More deals • higher staff retention
Experience & Expertise
A full-blooded tourism professional and passionate sales professional – with more than 30 years in the travel industry. A passionate cruise expert with extensive experience: Successful acquisitions with various cruise operators and personal experiences:
49 cruises • 19 cruise brands • 459 sea days
Lasting impact
Effective methods, emotional depth, and thought-provoking impulses make my trainings and presentations truly unforgettable. Content that sparks "aha" moments, inspires reflection, and stays top of mind in customer conversations leads to stronger sales success.
Engaging • inspiring • lasting
More customers - more sales
More confidence and motivation through playful learning and practical real-world guidance – easy to apply in the positive, fast-paced daily life of a travel agency. The result: happy returning customers and excited first-timers.
More deals • higher staff retention
Working with passion & expertise for these companies (excerpt)
"Selling travel is a people business -
it's all about the human connection."
Gudrun Arnemann
Gudrun Arnemann in action
Experience Gudrun Arnemann live in action! This short video gives you a glimpse into her trainings and keynotes - practical, interactive, and full of passion. She delivers knowledge, inspiration and motivation in a way that truly connects.
About Gudrun Arnemann
Inspiring. Uplifting. Empowering.
With over 30 years of experience in the tourism and cruise industry, Gudrun Arnemann is one of the leading experts in German-speaking market. Her passion for cruises was sparked by her first voyage aboard the AIDAcara at the start of her career. Today, she supports the travel industry as a sales trainer - with a special focus on cruise travel.
She is passionate about promoting a strong future for personal travel advice. In her sales role at renowned travel companies, she has passionately and successfully driven collaboration with travel agencies and tour operators.
Her engaging sales trainings, product presentations, and travel talks at trade fairs and customer events are highly appreciated by both industry professionals and travelers.
In inspiring seminars and impactful keynote speeches, Gudrun Arnemann motivates travel advisors to sell cruises with ease and enthusiasm.
Her goal: not just to win customers – but to truly inspire and retain them for the long term, driving higher booking revenues in the process.
With more than 30 years of experience in the tourism and cruise industry, Gudrun Arnemann is one of the leading experts in German-speaking countries. Inspired by her first cruise on the AIDAcara at the beginning of her career, she now serves the travel industry as a sales trainer, particularly for cruises.
She is passionate about working towards a strong future for thepersonal travel advice. In her sales function at well-known travel companies, she has worked with travel agencies and organizers with passion and success.
Her entertaining sales training sessions, product presentations, and travel reports at trade fairs and customer events are highly valued by sales staff and consumers alike.
In inspiring seminars and impactful keynote speeches, Gudrun Arnemann motivates travel advisors to sell cruises with ease and enthusiasm.
Her goal: not just to win customers – but to truly inspire and retain them for the long term, driving higher booking revenues in the process.
With more than 30 years of experience in the tourism and cruise industry, Gudrun Arnemann is one of the leading experts in German-speaking countries. Inspired by her first cruise on the AIDAcara at the beginning of her career, she now serves the travel industry as a sales trainer, particularly for cruises.
She is passionate about working towards a strong future for thepersonal travel advice. In her sales function at well-known travel companies, she has worked with travel agencies and organizers with passion and success.
Her entertaining sales training sessions, product presentations, and travel reports at trade fairs and customer events are highly valued by sales staff and consumers alike.
In inspiring seminars and impactful keynote speeches, Gudrun Arnemann motivates travel advisors to sell cruises with ease and enthusiasm.
Her goal: not just to win customers – but to truly inspire and retain them for the long term, driving higher booking revenues in the process.
Offers: Seminars, Webinars, Keynotes and Travel presentations
All of Gudrun Arnemann’s topics are available as practical, hands-on trainings – live or virtual – or as inspiring and engaging keynote presentations.
Tailor-made cruises - basic course
In this course, cruise newbies—especially trainees and career changers—will discover the world of cruises. They will learn how to navigate the diverse range of cruises and recommend the perfect trip for each customer.
Tailor-made cruises - professional course
In this training, advanced cruise professionals deepen their knowledge. They understand which routes and exceptional experiences will meet demanding customer expectations and sell cruises even more successfully.
Inspiring Keynotes for Cruise Sales Success
In her inspiring keynotes, Gudrun Arnemann offers valuable impulses for building lasting customer relationships. She opens up new perspectives and motivates travel professionals to design cruise experiences that are perfectly tailored to their customers' wishes.
Travel Presentations - from the Arctic to the Antarctic
Viewers can expect breathtaking visuals and captivating stories that transport them to the most fascinating corners of the world – immersive, exciting, and full of wonder. These powerful impressions spark curiosity and awaken a desire to embark on their own adventures.
More clarity and transparency
With in-depth knowledge of different cruise line concepts, travel consultants can inspire their customers with the perfect cruise match. Having the right answers to frequently asked questions helps them advise with confidence and credibility – and build lasting trust. Whether it’s hidden gems on rivers or the open seas, or beloved classics like the Mediterranean and the Caribbean – travel agents are well equipped to guide their clients based on personal preferences. Because when you feel confident, you radiate confidence – and give your customers the feeling they’re in the best possible hands.
Effective methods with lasting impact
Lively workshops full of “aha” moments provide participants with practical tools they can apply right away in their everyday work. With inspiring stories to share, they feel more confident and capable of exciting their clients with tailor-made cruise ideas. I guide travel agents through hands-on exercises in a playful and motivating way – creating lasting success in sales conversations. Each seminar group is unique – and so are my training sessions. I tailor the content so that everyone can bring out the best in themselves – whether they're new to cruising or seasoned professionals.
Passion that inspires
With genuine enthusiasm and fresh perspectives, I empower travel agency teams to become true cruise ambassadors. With over 30 years of experience in the tourism and cruise industry – and 49 unique cruises under my belt – I don’t just know the ships, I know the stories they tell. I’m passionate about sharing this insider knowledge – in a way that is authentic, practical, and truly inspiring. Together, we create unforgettable moments on the water for our clients. The result? Curious new customers, loyal repeat clients – and a measurable boost in cruise bookings.
More clarity and transparency
With in-depth knowledge of different cruise line concepts, travel consultants can inspire their customers with the perfect cruise match. Having the right answers to frequently asked questions helps them advise with confidence and credibility – and build lasting trust. Whether it’s hidden gems on rivers or the open seas, or beloved classics like the Mediterranean and the Caribbean – travel agents are well equipped to guide their clients based on personal preferences. Because when you feel confident, you radiate confidence – and give your customers the feeling they’re in the best possible hands.
Effective methods with lasting impact
Lively workshops full of aha moments provide participants with tools they can immediately apply in their daily lives. With moving stories to share, they feel more confident and capable in inspiring their customers with customized ideas for a cruise. I implement practical exercises with travel agents in a fun and motivating way, ensuring lasting success in sales pitches. Each seminar group is unique – and so are my training sessions. I adapt the content so that everyone can get the most out of themselves – whether they're a cruise newbie or a seasoned pro.
Passion that inspires
With genuine enthusiasm and fresh perspectives, I empower travel agency teams to become true cruise ambassadors. With over 30 years of experience in the tourism and cruise industry – and 49 unique cruises under my belt – I don’t just know the ships, I know the stories they tell. I’m passionate about sharing this insider knowledge – in a way that is authentic, practical, and truly inspiring. Together, we create unforgettable moments on the water for our clients. The result? Curious new customers, loyal repeat clients – and a measurable boost in cruise bookings.
More clarity and transparency
With in-depth knowledge of the various cruise line concepts, the travel consultants inspire their customers with the perfect cruise. The right answers to frequently asked questions help them provide confident and convincing advice and build trust. Whether undiscovered gems on rivers or the high seas or classics Whether it's the Mediterranean or the Caribbean, travel agents are well-equipped to inspire their customers according to their preferences. Because those who feel confident in themselves radiate this confidence and give their customers the feeling of being in good hands.
Effective methods with lasting impact
Lively workshops full of “aha” moments provide participants with practical tools they can apply right away in their everyday work. With inspiring stories to share, they feel more confident and capable of exciting their clients with tailor-made cruise ideas. I guide travel agents through hands-on exercises in a playful and motivating way – creating lasting success in sales conversations. Each seminar group is unique – and so are my training sessions. I tailor the content so that everyone can bring out the best in themselves – whether they're new to cruising or seasoned professionals.
Passion that inspires
With genuine enthusiasm and fresh perspectives, I empower travel agency teams to become true cruise ambassadors. With over 30 years of experience in the tourism and cruise industry – and 49 unique cruises under my belt – I don’t just know the ships, I know the stories they tell. I’m passionate about sharing this insider knowledge – in a way that is authentic, practical, and truly inspiring. Together, we create unforgettable moments on the water for our clients. The result? Curious new customers, loyal repeat clients – and a measurable boost in cruise bookings.
What participants and clients say (a selection)
e-hoi
Cruise-Consult
Fenner's Travels
Featured in the media (a selection)
Meaningful Moments
Each of these encounters marks a special moment in my professional journey. They remind me how grateful I am for my development and personal growth as a cruise expert in B2B sales. I’m proud to give something back to this industry – one that feels like family to me – in my role as a trainer.
